Every TabTab ships with an on-machine AI mechanic, lifetime access to live weekly support, and a direct line to the people who built your system. No tickets. No tiers. No hold music.
Your TabTab purchase includes all three support channels. No premium tiers, no per-incident fees. If you own the machine, you have the support.
Private Discord and Telegram where you reach the team directly, ask questions as they come up, and see what other operators are deploying. Every timezone, no scheduled meetings.
6-month access to the founders' private Telegram group. Ask questions, share workflows, get help from people who built the system.
Every TabTab ships on a MacBook Air with AppleCare pre-configured. Hardware issues go straight to Apple — no middleman, no tickets.
Most issues never reach a human. When they do, the humans who built your machine are the ones who answer.
Otto monitors your TabTab 24/7. Most issues — agent errors, integration hiccups, workflow stalls — Otto resolves before you notice.
Anything Otto can't fix, drop it in the community. Reach the team directly, get async help, see how other operators solve similar problems.
The same people who built your machine are in the group. Ask anything, get real answers, no ticket system.
Physical damage, battery, screen — Apple handles it directly. Your AppleCare is already active when the machine arrives.
A private Discord server and Telegram group where you reach the team directly. Ask questions as they come up, share workflows, see what agents other operators are deploying. Always on, every timezone. No scheduled meetings, no pitch, no upsell — just support.
Community access is $99/month after the initial 6 months if you choose to continue. Most operators find the community plus Otto covers everything they need.
Agent restart failures, integration token refreshes, workflow logic errors, scheduling conflicts, and most runtime exceptions. Otto resolves roughly 85% of issues without human intervention.
AppleCare is pre-configured on every TabTab. Take it to any Apple Store or mail it in. Your software configuration is backed up — once Apple returns the hardware, we restore your TabTab remotely.
The Telegram group gives you direct async access to the team. For dedicated 1-on-1 sessions, we offer consulting blocks at $200/hour — but most operators never need them.
The founders are US-based (CT timezone) and typically respond within a few hours during business days. Other operators in the group often help faster — it's a real community, not a support ticket queue.