LIVE SCENARIO · AUTO DEALERS & SERVICE

It's 7:00 AM. The service drive is already full.

Your DMS shows 380 customers who are 60+ days past their recommended service interval. Your TabTab agent segmented them by vehicle age and service history, drafted recall-aware messages for 12 with open NHTSA recalls, and sent personalized texts to all 380 with a one-tap booking link. By 7 AM, 34 appointments are confirmed for the next two weeks. Your service advisors didn't make a single outbound call. The parts department got a pre-order list for the recall work.

34
Service appointments booked overnight
Declined-service recapture rate: 23%. Parts pre-ordered automatically.
Auto Dealers & Shops
AUTO DEALERS & SHOPSLIVE
<2min
Internet lead response
45%
More service bookings
2.8x
Lead-to-appointment rate
BEFORE → AFTER

The problems we eliminate.

01

Internet leads die in the CRM — 60% never get a response

AI responds to every online inquiry in under 2 minutes with personalized vehicle matches based on stated preferences and browsing behavior

02

Service scheduling is phone-heavy — one CSR can't keep up

Agent books service appointments from calls, texts, and web requests. Sends maintenance reminders based on mileage and service history.

03

Follow-up sequences break down — salespeople cherry-pick

Agent runs multi-touch follow-up across email, text, and CRM tasks. Every lead gets the full sequence regardless of perceived quality.

04

Inventory questions waste floor time — 'do you have a red Camry?'

Agent answers availability, pricing, and feature questions from live inventory data. Presents alternatives when exact match isn't in stock.

05

Trade-in inquiries sit unanswered

Trade-in agent collects vehicle details, pulls market values, and provides preliminary range — getting the customer engaged before they visit a competitor.

06

F&I product education is rushed during signing

Pre-delivery agent introduces protection products before the customer arrives for delivery. Better educated buyers, higher penetration rates.

HOW IT WORKS

From intake to outcome.

01

Lead captured

Internet inquiry, phone call, or walk-in logged. AI responds within 2 minutes with personalized vehicle matches. Appointment suggested based on customer schedule.

02

Engagement sequence

Multi-channel follow-up: email with vehicle photos, text with availability update, call reminder to salesperson. No lead falls through the cracks.

03

On the lot

Salesperson receives customer brief: vehicle interests, trade-in details, budget range, and communication history. Customer feels known, not cold-started.

04

Post-sale service

Delivery follow-up sent. First service reminder scheduled. Maintenance reminders based on mileage. Referral request at satisfaction peak.

§ 04 — YOUR ORG CHART

17+ agents for Auto Dealers & Shops.

Every node below is an agent that runs on your TabTab hardware. Click a department or agent for details.

T
Auto Dealers & Shops
ONLINE
S
Internet Lead Responder

Replies to every online lead in under 60 seconds with vehicle matches.

IDLE
S
BDC Follow-Up

Runs a 30-day follow-up cadence on unsold leads with personalized messages.

IDLE
S
Trade-In Appraiser

Pulls market comps and generates trade-in value ranges from VIN.

IDLE

Every agent above is buildable with a TabTab installation. Your 3-hour Bench onboarding gets you the first 6 agents. The community ships the rest.

BUILT DIFFERENT

Industry-specific intelligence.

01

Inventory-aware responses

Every customer inquiry answered from live inventory feed. Suggests exact matches, then similar alternatives. Shows incoming inventory for waitlist-worthy vehicles.

02

Trade-in pre-qualification

Collects VIN, mileage, condition details via text conversation. Pulls market values from multiple sources. Customer arrives with realistic expectations.

03

Service retention engine

Tracks service history per customer. Sends maintenance reminders at OEM-recommended intervals. Offers seasonal specials. Recovers lapsed service customers.

04

Salesperson performance insights

Tracks lead-to-appointment, appointment-to-sale, and gross per deal by salesperson. Identifies coaching opportunities from actual performance data.

Ready to automate auto dealers & shops?

17+ agents across 5 departments — configured, tested, and trained for your specific operation. One price. Full ownership. No monthly platform fees.