Amadeus booking breach exposes about 92,000 Japan Airlines passengers' details

An attacker viewed airline reservation records held by travel tech firm Amadeus. Japan Airlines says about 2,000 of its passengers also had passport numbers exposed, and other airlines that use Amadeus have reported being hit too.

In this brief: 4 sections 2 min read

- About 90,000: booking number, name, travel date, route, cabin class
- About 2,000: those plus email, phone, passport number, nationality, mileage number, ticket and seat
- JAL says no card numbers or passwords leaked
- Korean Air and Asiana said on October 23 that booking reference numbers were exposed and the review is ongoing. Cathay Pacific has told reporters about 53,000 bookings were involved; it says payment data was not accessed and it will contact affected customers.
- Check your email for a notice from your airline
- Don't click links in unexpected messages about bookings, miles or refunds
- Log in only through the airline's own app or site
- If your passport number was exposed, watch for identity scams
- Amadeus says it has completed the needed security measures. JAL's inquiry line runs weekdays 10:00 to 17:00 Japan time; flights are not affected.

Read full analysis on jal.co.jp

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